Llaro

Terms and conditions

Last updated: 15 August 2026

Services and prices

Displayed prices include VAT and cleaning supplies. Recommended duration is calculated from customer-provided details. Homes above 150 m² and post-renovation work require a quote.

Bookings and access

A booking is confirmed when Stripe confirms payment. Customers must provide safe access, water and electricity, and disclose risks, pets, allergies, or parking restrictions.

Changes and cancellations

Rescheduling and full refunds are available more than 24 hours ahead. Between 4 and 24 hours, 50% is refunded. Within 4 hours or for no-shows, no refund applies. Late-cancelled subscription visits are forfeited.

Plans

Esencial includes one 3-hour visit every 4 weeks; Cuidado every 2 weeks; Siempre weekly. Plans are billed monthly, reserve a fixed day and time, and can be cancelled at period end. Unused visits do not roll over.

Contact

Questions: support@llaro.es. Billing: billing@llaro.es. The legal entity name, tax ID, and contractual address must be added before accepting live charges.